Newsletter Archive: 2020
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Modern Businesses Are Migrating to Unified Communications
Communication remains vital to businesses; they’re just using a variety of platforms these days to connect employees with co-workers, clients, and prospects. Utilizing all of these disparate tools can be cumbersome, inefficient, and overpriced. What if there was a way to combine all of your communications systems into one single, connected, cost-effective solution? There is: Unified Communications (UC).
Employees Aren’t Embracing Open Work Spaces
While many employers believe open workspaces spur interaction and spontaneous conversations that lead to brainstorming great ideas, the reality is these layouts have the opposite effect.
Digitized Documents: Better for the Environment and Your Office
Digitizing your documents through a document management solution eliminates paper from your business processes, replacing them with digital versions. Working with documents in digital rather than paper format will reduce your company’s environmental impact while offering benefits to your business as well, making it a win-win proposition.
Keep Them Coming Back with Good Customer Service
Here are some tips to help you provide your customers with a great experience, one that will keep them coming back to do repeat business with you.
Respond in a timely manner – Response time should always be kept to a
minimum. Even if you don’t have a resolution for them at that time, respond promptly to at least let them know it’s being addressed and they are not being ignored.