You print and copy. We’ll handle the rest.
With Kelly Office Solutions’ Print Services, you don’t ever have to worry about running out of toner. Your office printers can be wired up to talk to each other from across the room, or across the country. They can talk to us too. Your copy machine can tell us when it has a problem and we’ll be there right away to fix it.
We can’t promise that your machines will never go down – that would be some sort of technical sorcery that would amaze even our printer geeks. We can promise, however, that downtimes will be less frequent, and if they do happen, they’ll be fixed more quickly than ever before.
Winston Salem Office Printers
So, all of that said – what do you actually get with Managed Print Services?
Print Assessment & Discovery
We start here. It’s the “secret sauce” so-to-speak and is the foundation of everything that follows. It’s our 4-Step Process we created to assess, plan, measure and manage your company’s printing output.
Monitoring & Reporting
Never order printer supplies again. Your office admin will probably like the sound of that. Our printers and copiers tell us everything we need to know about the usage in your office. We know exactly how much toner you have in stock, because we know how much has been used.
Support & Upgrades
For the most part, our managed print environments are pretty self-sustaining thanks to the herd of people back at our offices who keep the wheels turning every day. Every now and then, though, something breaks or goes down. Our support desk is staffed by folks who know our printers and copiers inside and out.
Depending on the size of your Managed Print Environment, we conduct a business review with you every six months to basically do a checkup. We’ll make sure everything is working as expected, discuss any hiccups and plan for future growth. We’ll take a look at replacing a printer/copier if needed or schedule service on any inefficient machines. We also review your service call history, supply orders, average monthly print volume and everything you need or want to know about your print environment.