Managed Print

You print and copy. We’ll handle the rest.

Managed Print

You print and copy. We’ll handle the rest.

With Kelly Office Solutions’ Print Services, you don’t ever have to worry about running out of toner. Your office printers can be wired up to talk to each other from across the room, or across the country. They can talk to us too. Your copy machine can tell us when it has a problem and we’ll be there right away to fix it.

We can’t promise that your machines will never go down – that would be some sort of technical sorcery that would amaze even our printer geeks. We can promise, however, that downtimes will be less frequent, and if they do happen, they’ll be fixed more quickly than ever before.

So, all of that said – what do you actually get with Managed Print Services?

Print Assessment & Discovery

We start here. It’s the “secret sauce” so-to-speak and is the foundation of everything that follows. It’s our 4-Step Process we created to assess, plan, measure and manage your company’s printing output.

Monitoring & Reporting

If you’re not thinking about Managed Print Services, you should be. Printer and copier productivity, usage and output are among the least audited expenses in a company, yet those document production costs account for 1-3% of total revenue! If you haven’t been thinking about managed print services now is the time to do so and have an assessment done.

Greensboro Office Copiers – Winston Salem Office Copiers – Charlotte Office Copiers

Benefits of Managed Print Services

Automatic Usage Monitor

The system monitors your toner usage and lets us know when to send more. So if you have a big printing month, you’ll get more supplies more often. If it’s a light month, you’ll get less. The point is, you’ll get what you need when you need it, and you won’t have to lift a finger.

Reporting & Performance Improvements

If you’re a numbers kind of person, then this will be right up your alley. We provide real, quantifiable data about your print and copy usage. Depending on the size of your managed print environment, you’ll get a business review every six months to go over your service and usage reports. Our reports provide a detailed summary of the following:

Service call history report–You can find out in detail about every call that was made to our service department. Information such as who made the call, what the issue was and when it was resolved.

Supplies order report–This is pretty important information. You’ll know exactly how much you’re spending on supplies so you can make appropriate budget adjustments moving forward.

Device utilization report–What if the printer in the break room is used the most, but yet it’s the slowest machine in your fleet? That’s a valuable tidbit of information to have. Maybe it’s time to swap devices around to best fit where they’re being used.

List of devices and utilization charts–We can give you a drill down of not only each printer/copier in your building but also where it lives in the office and the exact number of copies it printed. We can even break out black & white or color.

The overall performance of print environment–We provide an “executive snapshot” of how things are going with your printer fleet, complete with a plan of attack if we see a red flag on the horizon.

Support & Upgrades

For the most part, our managed print environments are pretty self-sustaining thanks to the herd of people back at our offices who keep the wheels turning every day. Every now and then, though, something breaks or goes down. Our support desk is staffed by folks who know our printers and copiers inside and out.

Performance Improvements

Depending on the size of your Managed Print Environment, we conduct a business review with you every six months to basically do a checkup. We’ll make sure everything is working as expected, discuss any hiccups and plan for future growth. We’ll take a look at replacing a printer/copier if needed or schedule service on any inefficient machines. We also review your service call history, supply orders, average monthly print volume and everything you need or want to know about your print environment.