IT Services are a necessity for practically every business and individual nowadays. Even the smallest businesses tend to have an online presence, whether for advertising, scheduling, or customer support. It’s understandable since technology drives innovation, efficiency, interaction, and business development. However, what exactly makes IT services so pivotal? Let’s have a look.

Why Every Business Needs Solid IT Services

IT services are the hidden pillars of most businesses. They come into play to protect companies from cyberattacks or handle minor issues, like bugs and tech confusion. Some companies might have their own in-house IT team that handles all IT-related issues, while others prefer outsourcing their IT services to a third-party. Here’s a more detailed look at why you need comprehensive IT services rather than attempting to DIY them.

Keeping Data Safe

Cyber threats are on the rise, and businesses are cyber criminals’ favorite targets. Unfortunately, they aren’t going away any time soon. For that reason, you must keep your data safe. Good IT services keep data away from these predators and give even the craftiest hackers pause for thought.

Furthermore, your data might be in danger of data loss and corruption due to software bugs, hardware damage, and other non-malicious issues. Data backup, retrieval, and preservation are all a part of comprehensive IT services.

Making Life Easier

Beyond security, IT services also simply make life easier. When you can automate the more tedious and slow elements of business, your team can focus more on the creative parts of their job. They can work on more projects without feeling overwhelmed and bring in the human touch where it matters. Meanwhile, automated IT systems can handle repetitive tasks like data entry, statistics and analytics, and more.

Growing Without the Growing Pains

Businesses chase constant growth, which means that their technology must follow. Technology changes rapidly, and it’s not always easy to keep up, but you don’t want it to hold you back. Comprehensive, professionally managed IT services exist to help the tech setup grow along with the business.

Finding the Right Tech Partner

If there are so many benefits to professional IT services, how do you find a partner you can trust? There are several considerations to keep in mind before you can find the right partner. Let’s look at a few tips to help you out.


Above all, you need a team that knows the IT infrastructure like the back of their hand. They must have the knowledge to fix problems as they arise or even before they become an issue. A knowledgeable and experienced team is the starting point of any cooperation.

This doesn’t mean simply being knowledgeable about IT in general but about any specific, often highly specialized tools that a company might use. In some cases, they must be acquainted with uncommon and otherwise outdated software that not many still know how to maintain.

Quick to Act

The nature of business is that it has a low tolerance for downtime and disruptions. Since most companies rely heavily on technology, any issues with their systems can easily turn into costly and compromising disruptions. An IT team must act swiftly to resolve emergencies and problems as soon as possible so the business can get back on track promptly.

Tailor-Made Tech

For some businesses, standard tech solutions may be enough. But for many others, off-the-shelf solutions don’t accomplish what the company needs to operate as intended. Furthermore, as the business changes and grows, the tech needs to adapt accordingly. The best IT teams create custom solutions that exactly fit your expectations and are able to adapt to any changes in your business.

Tech Trends on the Horizon

Staying ahead of the IT industry means keeping an eye on what’s next. Every day, something new seems to enter the realm of technology for business. However, many of these changes aren’t entirely new technologies. Instead, some of the developments are incremental and easy to miss but significant in their added value.

Here are a few trends to look out for that you might consider incorporating into your company’s IT plan.

Cloud Computing

The cloud puts all your company data within reach, no matter where you or your team may be. It’s convenient for remote work, companies that wish to expand into other countries or continents, or even as extra security. Cloud backups, in particular, are a common way to protect sensitive documents and information from data loss.

Cybersecurity Upgrades

The bad actors of the digital world are getting smarter, but fortunately, so are the defenses against them. It’s a digital arms race where you must stay one step ahead of the game. Cyber security protocols, tools, rules, and technologies are becoming more sophisticated. For example, authentication is no longer done through just passwords, usernames, email addresses, or access keys. Most cyber security systems employ multiple identification methods like biometrics, two-factor authentication, and credentials management software.

AI and Machine Learning

Using AI tools and machine learning means getting to know your customers and business on a whole new level. These tools let you automate so many repetitive tasks, like data analytics, market predictions, and more. They can even make communication quicker and easier with AI responding to emails, customer reports, or social media posts.

The Local Advantage

Local IT service providers know your market better than anyone and can offer personalized, face-to-face service that’s hard to beat. Moreover, proximity means quick on-site support that can be a lifeline, especially for companies.

Kelly Office Solutions is more than just an IT service provider. We’re your partner within your local community, ready to act and assist at a moment’s notice. With locations in Winston-Salem, Charlotte, and Greensboro, we’re just around the corner and can help you tackle any IT challenge. Cybersecurity, cloud services, and everything in between are our areas of expertise and we can keep your business running flawlessly.

Visit our contact page to talk about how we can tailor our IT services to fit your company and customers.